We rent a car from Thrifty in Indianapolis for a week.
We declined the extra insurance because we are insured with American Express Card.
Somebody made a tiny scratch in the side of the car.
Thrifty send a bill of $905.62. When we asked for a picture of the damage they said that the car was already sold. When we put Thrifty in contact with the insurance they send a picture of a different damage in a different car.
It's absolute outrageous the contract that we signed.....this contract allow Thrifty to bill you without any documentation and you MUST pay any amount they bill to you.
In our case the insurance pays $717.63 and we were obliged to pay the difference.
Be aware that no matter what insurance you have if they don't pay for whatever reasons you have to pay.
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